Terms of Service
Last Updated: July 12, 2025
1. Acceptance of Terms
By accessing or using Biome (“Service”), a healthcare technology platform that connects patients with healthcare providers and streamlines administrative processes, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Service.
2. Eligibility
You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you meet all eligibility requirements. If you are using our iOS application, you confirm that you are of legal age to form a binding contract in your jurisdiction.
3. Account Registration
To access certain features of our Service, including our iOS application, you must create an account. You agree to provide accurate, current, and complete information during registration, including but not limited to your name, email, phone number, sex, allergies, past surgeries, and other health-related information as requested. You are responsible for maintaining the confidentiality of your account credentials.
4. Healthcare Services Disclaimer
BIOME DOES NOT PROVIDE MEDICAL ADVICE. The information, content, and services provided through our platform are for informational and administrative purposes only. They are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or accessed through our Service.
In case of a medical emergency, call 911 or your local emergency services immediately. Do not use our Service for emergency medical needs.
5. Use of Service
You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service in any way that violates any applicable federal, state, local, or international law or regulation
- Transmit any material that is unlawful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable
- Attempt to gain unauthorized access to any portion of the Service or any systems or networks connected to the Service
- Interfere with or disrupt the Service or servers or networks connected to the Service
6. Privacy and Data Protection
Your use of our Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal and health information in compliance with HIPAA and other applicable privacy laws. By using our Service, you consent to our data practices as described in our Privacy Policy.
7. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Biome Health, Inc. and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Biome Health, Inc., its affiliates, officers, directors, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the Service
- Any unauthorized access to or use of our servers and/or any personal or health information stored therein
- Any interruption or cessation of transmission to or from the Service
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service
In no event shall Biome Health, Inc.'s aggregate liability exceed the amount you have paid to Biome Health, Inc. in the twelve (12) months preceding the event giving rise to the liability, or one hundred dollars ($100), whichever is greater.
9. Indemnification
You agree to defend, indemnify, and hold harmless Biome Health, Inc. and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Texas, and you hereby consent to personal jurisdiction and venue therein.
11. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Biome Health, Inc.
Email: hello@biome.you